When a scan gun is having a problem, the solution is often to reboot it:


The first method to try is a Warm Boot: Press and hold the red Power button until the power cycles


If that does not fix the problem, proceed to a Cold Boot:

  • Fully eject the battery from the bottom of the scan gun
  • Press and hold the yellow Trigger button and red power button simultaneously 
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  • While holding both buttons, fully reinsert the battery
  • Release the Red power button. 
    • Continue to hold the yellow Trigger button
  • Once you see this screen, release the yellow Trigger button:
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  • Follow all on-screen instructions to calibrate the screen
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  • Select Exit
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