3 methods for clearing the print spool on a DIGI PC:
1. Via logging into PC
- Log in to Engineer
- Exit
- Exit to Windows
- From Desktop - 2 methods
- Either active print job in taskbar OR
- Printers & Scanners > Honeywell PM45 > Open queue
- Select all print jobs > Cancel
- Reopen DIGI program via Console app on Desktop
2. NinjaOne – Command Line
- Log onto NinjaOne > Navigate to PC
- Command button > Cmd.exe > System 32-bit
- “net stop spooler” Enter
- Exit command line session
- Tools > File Browser
- Navigate to C:\Windows\System32\spool\PRINTERS\
- If any print jobs: will be available here. Can select and clear print jobs
- Open Command button > Cmd.exe > System 32-bit
- “net start spooler” Enter
3. NinjaOne – Services
- Log onto NinjaOne > Navigate to PC
- Tools > Service Manager
- Search for “print spooler”
- … > Restart